WELCOME TO NADWI GARMENTS

Customer Care

Return & Refund Policy

Everything you need to know about returns, exchanges and refunds at Nadwi Garments.

At Nadwi Garments, every piece is crafted with care. If your order isn't quite right, our policy below outlines how to return, exchange, or request a refund.

  1. 01

    7-Day Return Window

    Returns are accepted within 7 days from the date of delivery.

  2. 02

    Product Condition

    The product must be unused, unwashed, and returned with all original tags and packaging intact.

  3. 03

    Non-Returnable Items

    Customized or altered products are not eligible for return or refund.

  4. 04

    Damaged or Wrong Item

    Damaged or incorrect products must be reported to our support team within 48 hours of delivery.

  5. 05

    Quality Inspection

    Refunds are processed only after the returned product passes our quality inspection.

  6. 06

    Refund Timeline

    Approved refunds are credited to the original payment method within 5–7 business days.

  7. 07

    Exchanges

    Exchanges are available subject to stock availability at the time of request.

Customer Support

For any return, refund or exchange request, please reach out to our support team:

Email

care@nadwigarments.com

Phone

+91 96257 03384

Address

Nadwi Garments,
Shop No. 10, Hotel Line,
Meena Bazar, Jama Masjid,
Delhi – 110006, India